speeches · October 21, 2024
Regional President Speech
Patrick T. Harker · President
OCTOBER 22, 2024
Ever Evolving,
Never Irrelevant:
The Philadelphia
Fed’s Fintech
Conference
The Eighth Annual Fintech Conference
Philadelphia
The views expressed
Patrick T. Harker today are my own and not
necessarily those of the
Federal Reserve System or
President and Chief Executive Officer
the Federal Open Market
Federal Reserve Bank of Philadelphia Committee (FOMC).
Ever Evolving, Never Irrelevant: The Philadelphia Fed’s Fintech Conference
The Eighth Annual Fintech Conference
Philadelphia
October 22, 2024
Patrick T. Harker
President and Chief Executive Officer
Federal Reserve Bank of Philadelphia
Good morning, everyone, and welcome to the 8th Annual Fintech Conference hosted by the
Federal Reserve Bank of Philadelphia.
Now, I’m not here to distract at all from today’s proceedings. But I still must preface my remarks
with the standard Fed disclaimer: The views I express today are my own and do not necessarily
reflect those of anyone else on the Federal Open Market Committee (FOMC) or in the Federal
Reserve System.
But disclaimer notwithstanding, I believe I can speak for everyone in thanking our panelists and
speakers without whom this conference would not be able to work, and also the organizing
partners without whom this year’s conference would not be able to happen.
And I must single-out for thanks Julapa Jagtiani, who truly is the visionary behind this entire
endeavor.
Back when Julapa proposed a conference focused on the growing fintech space, I gave it the
green light not just because it was a timely subject but also because I thought it offered an
opportunity for the Philly Fed to showcase the field’s thought leadership. Today we find
ourselves at the eighth edition of what is, in my view, among the most influential global fintech
conferences.
Julapa was really on to something. Moreover, she has made this convening what it is today. So,
Julapa, thank you and congratulations!
But of course, I must give my biggest thanks to all of you with us for this conference, whether
you are among the 200 here in person or the more than 1,400 watching online. This is a far cry
from the first conference.
I can speak of this conference’s growth — both in attendance and in prominence — through the
words of English poet William Blake who penned the line, “What is now proved was once only
imagined.”
And looking back at the seven previous conferences, I can also use Blake’s words to sum up
another vital aspect of this event: “Without Contraries is no progression.”
Or, maybe in more modern parlance, when I served as a White House Fellow, my former boss,
the late FBI Director William Sessions, would say, “No friction, no traction.”
Julapa and her team have always brought together speakers and panelists who don’t always
complement each other, in which ever way you wish to use the word, “complement.” There have
been very spirited and frank conversations about the core issues surrounding the fintech space
and its potential broader economic prospects.
This conference has become a platform where experience is valued, with panelists and
speakers bringing ever-increasing levels of expertise built on years of research and practice to
the stage. Moreover, these are ongoing and evolving discussions. That is, in and of itself, a
good thing. The fintech space, for all its dynamism and complexity, is always evolving and if we
looked at a topic — any topic — at just a single conference and then moved on, we’d be missing
so much.
Consider the focus of the very first conference in 2017: “Fintech: The Impact on Consumers,
Banking, and Regulatory Policy.” The sessions in that first conference included, “Fintech
Lending and Roles of Alternative Information” and “Machine Learning and Artificial Intelligence.”
The keynote address topic was, “Bitcoin, Blockchain, and Cryptocurrencies.”
These have all remained core topics covered at this conference year over year. They remain on
the docket today because they not only continue to impact our financial and economic
landscape but they are also doing so in new and ever-changing ways.
Today’s conference features an updated and expanded vocabulary, with terms such as
“tokenization” and “banking-as-a-service.” And I trust that they will remain in bold print on the
agendas of future conferences for the same reason.
Within these conferences we have had some hearty discussions that lean, sometimes slightly
and sometimes more overtly, into, well, maybe we’ll call them “spirited discussions.” But that is
also good.
We should be engaging in these kinds of discussions regularly and deeply, presenting new
evidence and experiences to refine these arguments and improve the technologies themselves.
And no doubt, without these discussions we’d be missing the nuance — and the contraries and
frictions — that accompany any advancements. It is perhaps an overused term, but fintech
remains a “disrupter” to traditional banking and financial models even as they are adopted by or,
at least, partnered with traditional banks and nonbank financial institutions. But as this
conference has proven, being called a disrupter doesn’t have to be pejorative.
Take instant payment systems, for example. According to an October 2023 survey conducted by
McKinsey, more than 90 percent of respondents reported having used a digital payment
platform in the previous year.1 In 2021, that number was 82 percent, which was 10 points higher
than it was five years prior2 — the year before the inaugural Fintech Conference.
1 Chen, Jeana, Deepa Mahajan, Marie-Claude Nadeau, and Roshan Varadarajan. “Consumer digital
payments: Already mainstream, increasingly embedded, still evolving,” McKinsey & Company, October 20,
2023, https://www.mckinsey.com/industries/financial-services/our-insights/banking-matters/consumer-
digital-payments-already-mainstream-increasingly-embedded-still-evolving.
2 Goel, Vaibhav, Deepa Mahajan, Marie-Claude Nadeau, Owen Sperling, and Stephanie Yeh. “New trends in
US consumer digital payments,” McKinsey & Company, October 26, 2021,
2
But it is not necessarily bank-designed-and-operated apps that are handling many of these
digital payment transactions. It is many times falling to a banking-as-a-service platform run by a
nonbank intermediary, who is conducting the actual movement of money from one account to
another. As a quick aside, the leaders of several of these instant payment companies are
among the speakers at this conference. And let’s not forget that when I took to this podium a
year ago, I lauded the Federal Reserve’s own foray into the instant payments space through the
launch of FedNow.
But let’s assume that if we walked out onto Independence Mall and asked a random passerby if
they use a “banking-as-a-service” app, we’d likely get a very quizzical look.
Now, if we instead mentioned the name of a specific payment service or loan provider that
exists as an app on their phone instead of a brick-and-mortar building, we’d likely get a more
knowing response.
If I could make a generalized assumption, it would be this: Being able to directly buy groceries
or even secure a car loan through their phone is something that individual would consider a net
positive. Fintech has increased the speed and efficiency of the financial system as it pertains to
them.
By the way, I’d be interested if anyone here wishes to undertake this particular social
experiment during one of the break periods.
So, what does all this have to do with why we are here? Because this conference has
established itself at the forefront of discussions on topics that may have once been considered
arcane but have since become ubiquitous. And here we’re not just talking about the changes in
technologies but we’re also being forced to contend with the need to change the regulatory
environment, as well.
For all of us, the task is to make sure we understand the full discussion. That’s why it is vital that
we invite all views into these conversations, so we can assure ourselves of actual progress that
works for those of us in this room and also for consumers.
So, if I may step into the role of one of Blake’s “contraries” for a moment, I recently read the
2019 book, The Great Reversal, by economist and NYU Professor Thomas Philippon.
In one chapter, he noted something he found peculiar: According to his data, by 2010, the share
of U.S. Gross Domestic Product claimed by financial intermediaries reached roughly 8 percent.
In 1880, it was 2 percent, and while it had ebbed and flowed over the years, it never exceeded 6
percent until the 1980s and kept growing.3 Certainly, that makes sense as the number of
financial products and services being offered has grown exponentially.
Yet, according to Philippon, the unit cost of financial intermediation — or the cost of providing a
service to a consumer — has remained roughly constant at around 2 percent. And that goes all
https://www.mckinsey.com/industries/financial-services/our-insights/banking-matters/new-trends-in-us-
consumer-digital-payments.
3 Philippon, Thomas. The Great Reversal: How America Gave Up on Free Markets. Cambridge, MA: Harvard
University Press, 2019, pp. 210–213.
3
the way back to the start of his data in the 1880s. This, as he states, creates a puzzle — if we
have so much more invested in the intermediary systems that enhance the efficiency and speed
of our financial system, why has the cost at the consumer’s end remained steady? Philippon, in
subsequent research, brought in some later data to update this figure, finding that the cost had
decreased slightly between 2010 and 2015.4 So, we have grounds for optimism, but overall
costs have yet to fall significantly below that stubborn 2 percent.
As the amount of choice before consumers has grown, and as financial technologies have
removed so many barriers to entry and movement, why hasn’t this cost decreased by more?
Obviously, the financial system in 2024 is not working at the same level of operational efficiency
as it was in 1924 — it’s working at far greater magnitudes of efficiency.
So, perhaps this is the challenge I shall leave with you all here: To use this conference not
merely as a way for us, in Blake’s words, to prove that which had previously only been
imagined, but to prove it in a way that provides both an operational benefit to the financial
system and a tangible benefit to the end-use consumers beyond convenience.
Dare I say, if that gets traction and makes progress, there would likely be a lot less friction and
many fewer contraries.
And it is in this sentiment that I am honored to turn the podium back over to Julapa, so she can
introduce our first speaker. I thank you for allowing me these few minutes and I wish you all a
productive and thought-provoking conference.
4 Philippon, Thomas. “On fintech and financial inclusion,” BIS Working Papers No 841 (2020).
4
Cite this document
APA
Patrick T. Harker (2024, October 21). Regional President Speech. Speeches, Federal Reserve. https://whenthefedspeaks.com/doc/regional_speeche_20241022_patrick_t_harker
BibTeX
@misc{wtfs_regional_speeche_20241022_patrick_t_harker,
author = {Patrick T. Harker},
title = {Regional President Speech},
year = {2024},
month = {Oct},
howpublished = {Speeches, Federal Reserve},
url = {https://whenthefedspeaks.com/doc/regional_speeche_20241022_patrick_t_harker},
note = {Retrieved via When the Fed Speaks corpus}
}