speeches · February 3, 2021
Regional President Speech
Mary C. Daly · President
FINAL
Good Intentions
Mary C. Daly, President and Chief Executive Officer
Federal Reserve Bank of San Francisco
Uneven Outcomes in the Labor Market Conference
Virtual Presentation
February 4, 2021
Remarks as prepared for delivery.
Author’s Note:
This speech is a reflection of my experiences and my learning. It is by definition imperfect. But in our
imperfection, we must still do our part and participate in the conversations it will take to make
progress on racial equity. I will continue learning from and with all those committed to equity for all.
“You don’t even know what I’m capable of”
About 40 years ago, I found myself sitting in a coffee shop, waiting to
have a conversation with one of my students. We’d just finished a semester at
the University of Missouri—Kansas City. I was her peer teacher, leading
review sessions for the History of Science—a required course.
I’d done the job for only one term, but I loved it. Loved teaching, loved
helping, loved the students—all one hundred-plus of them.
So when the semester came to an end, I couldn’t wait to see my
evaluations. They were great—one after another giving me high marks and
expressing thanks. I remember feeling this tremendous sense of pride—like
maybe I had found my calling. 1
FINAL
But as I got close to the end of the stack, I came across one that was
unexpected. In the margin of the form, handwritten in pen, someone had
commented: “I wonder if Mary is a racist.”
I kept staring at it, thinking it was a joke. One of those ironic puns that
says the opposite of what is true. But it wasn’t. It was an actual question,
written by one of my students.
Fortunately, even though the evaluations were anonymous, the student
had signed her name. I knew her, had talked with her many times.
So after a few breaths, I decided to reach out.
That’s how I found myself sitting in a coffee shop, waiting to have a
conversation that felt both perplexing and worrisome.
It was a hard meeting, for both of us. But we talked, a lot. Here is what I
learned.
The young woman was one of two Black students in my class that year.
They were friends. They had come to me together at the beginning of the
semester, just to check in. They shared that they’d gone to the high school
near campus. I’d heard of the school. It was thought to be a tough ride—
limited resources, lots of disruptions, low academic performance. They were
worried that the History of Science, a hard class, was a high bar for their first
semester.
I empathized with them. I had struggled with the class in my first term.
So I sprang into action. I thought about what I could do to make sure they
succeeded. I made a plan, spent extra time, and worked to build their
confidence.
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Here’s what it looked like to them. I didn’t push. I gave them easier
assignments. I congratulated them for minor successes. I held them to a
different—lower—standard than I set for the rest of the class.
They felt it, every time—like a cut. And after a semester of me doing
this, they did not feel confident. They felt unseen, skipped over. They
wondered if maybe I was a racist.
Why wouldn’t they? For a whole semester, my students had observed
the way I treated them, and how different it was from the standard I set for
the rest of the class. I had used the information they had shared with me,
about where they went to school, as an unintentional weapon against them.
Looking back, I see I was caught up in my own experience. I never asked
them what I could do to be helpful. I just jumped in. I assumed I knew what
they needed based on a few facts about their background. I let my good
intentions—and the feeling of doing good—be my metric for success.
I remember this like it was yesterday. My student, her untouched coffee,
the look on her face when she said, “I thought you understood me. You don’t
even know what I’m capable of.”
The tyranny of good intentions
I failed in my responsibility to those students. But this story is not
unique to me. It happens every day—with all of us. We think we know what is
ask
best for people. We want to do something to contribute. So we move in
quickly, to fix, solve, or soothe before we ever bother to .
It’s the tyranny of good intentions. And it allows assumptions and biases
to drive our behavior.
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The fact that I’d done this—that I had judged my students’ abilities
based on their background—devastated me. I entered college with a GED after
dropping out of high school at age 15. So many times, well-intentioned people
assumed they knew me—what I could do, what I needed, what I could be.
Always a little less than what I had hoped for. And each time, it pained me—
discouraged me. Until one day it didn’t—because someone looked past where
I had come from and saw me for what I wanted to be.
But that’s the insidious thing about biases. They’re so deeply rooted in
us, we don’t even realize we’re perpetuating them. It doesn’t matter how
many times we’ve seen them or been victims of them—they repeat. Until
eventually, they become our “truth.”
And I end up asking less of my two Black students from a low-income
high school. And all of us settle for persistent gaps—between Blacks and
Whites, men and women, rural and urban dwellers, those with and without
advantage. Gaps that feel familiar, maybe inevitable, definitely embedded. So
less
that even when we know aptitude, interest, and talent aren’t the privilege of a
few, we see difference as deficiency. We see others as .
Against that picture, good intentions seem good enough.
The practice of equity
After the coffee, I went home and did what you might expect. I vowed
not to repeat the same mistakes. I took classes, did anti-bias training, filled out
countless workbooks.
What I learned is that the practice of equity requires accountability. And
it takes work.
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The fact is, humans have biases. Some, like unconscious biases, are
impossible to completely eliminate. So we have to be intentional. We have to
develop practices, behaviors, habits, and policies that minimize the impact of
biases on our decisions. We also have to put down our armor of good
intentions and own the outcomes, whether we meant to cause them or not.
And this is the hardest part of practicing equity: it takes humility. We
have to be willing to see ourselves, and the world around us, through the eyes
of others.
Accepting the difference between impact and intent takes continuous
commitment. It also takes courage, to have hard conversations again and
again. To listen, with curiosity, even when it feels bad. And to take what we
learn and make practical change.
Only then we will be accountable for our impact. Only then can we really
make a difference.
Am I a racist?
When I think back on that conversation with my student, I feel grateful.
She was brave. And I learned.
But I also feel responsible—for making sure that people and their
potential are seen. That they don’t have to fight for attention or prove that
Of course not.
they deserve it.
For most of us, “Am I a racist?” feels easy to answer. It’s
almost reflexive.
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But the question isn’t about that. It is about asking whether each day, we
they
are equitably and intentionally giving people an opportunity, seeing their
potential as boundless, and doing whatever need to see that through.
lift
People rise or fall to our expectations. And in this, we have the power to
.
My students wanted me to believe in them. To validate that they
belonged and treat them like that was true. We all have that ability—to see
others as equals and to invest, mentor, and support.
The question is: will we use it?
Achieving equity in our society is an audacious goal—and it is long
overdue. It will require systemic change that fundamentally alters the
institutions we’ve built. But it will also require us.
Institutions are simply mirrors. They reflect who we are and who we
want to be. If we change, so will they. So today, let’s begin. One person at a
time. Starting with me. Starting with you.
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Cite this document
APA
Mary C. Daly (2021, February 3). Regional President Speech. Speeches, Federal Reserve. https://whenthefedspeaks.com/doc/regional_speeche_20210204_mary_c_daly
BibTeX
@misc{wtfs_regional_speeche_20210204_mary_c_daly,
author = {Mary C. Daly},
title = {Regional President Speech},
year = {2021},
month = {Feb},
howpublished = {Speeches, Federal Reserve},
url = {https://whenthefedspeaks.com/doc/regional_speeche_20210204_mary_c_daly},
note = {Retrieved via When the Fed Speaks corpus}
}