speeches · April 7, 2020
Regional President Speech
Tom Barkin · President
Home / News / Speeches / Thomas I Barkin / 2020
This pandemic is new for all of us, creating unprecedented uncertainty. First and foremost,
families are asking how best to protect their health and safety. But Americans are also
asking about the health of the economy. How deep will this downturn be? How long will it
last? How fast will we recover?
The answer to the �rst question is now clear: it will be deep. The service sector is 70
percent of the US economy and broad swaths of it are shut down, including travel, non-
food in-store retail, restaurants, sports and entertainment. Last week’s initial
unemployment claims exceeded 6 million, nearly doubling the previous week’s 3.3 million.
The previous high had been 695,000 in 1982.
The duration is of course not fully knowable, but — absent a remission or treatment of the
virus — it is hard to imagine social distancing moderating until there is a signi�cant
slowdown in new cases. While testing is expanding, it is far from universal. Most experts
project widespread availability is at least a month away. As testing rolls out, the number of
con�rmed cases will inevitably expand. It’s hard to imagine calling the country back to work
until the numbers have started to drop, which could be May or even later. This of course
will be painful for tens of millions, and the recent �scal package is intended to mute the
impact of this elongated outage on businesses and employees, as are the Fed’s recent
moves to stabilize markets and lower interest rates.
Which gets us to the third and most important question for our economy: the pace of
recovery.
The good news is that one can have con�dence people will be able to go back to work.
Chinese companies have brought manufacturing back. Essential US businesses such as
grocery stores, logistics companies, hospitals and public safety have operated successfully
throughout this crisis. Each has used a now proven set of protocols, including appropriate
distancing, sneeze guards, gloves and masks, testing upon entrance, funding sick
employees to go home and deep cleaning where required. Companies that follow those
protocols should now know they can operate, not with zero illness but with the ability to
assure employees they are safe. That of course assumes we address the current shortages
in necessary personal protective equipment.
The challenge will be bringing consumers back. Consumer spending is two-thirds of GDP.
Our con�dence in our ability to interact with others while staying healthy has been badly
shaken. Hopefully doctors will quickly develop a treatment or vaccine. Absent that,
businesses will have to �nd a way to convince consumers to shop, or eat out, to travel, or
go to a concert or a game. Unmanaged, this will happen very slowly. In China, retail tra�c
six weeks after stores reopened is reported to be only about half of where it was
previously.
After 9/11, the rollout of the TSA was critical to restoring con�dence in the air tra�c system.
It was messy, to be sure, but the existence of tougher screening, more agents, heightened
vigilance and the like made a real di�erence in convincing people like me that it was safe to
�y again.
Is there a way to, similarly, provide customers more reassurance? There are some obvious
steps businesses can take, such as enhancing online access, self-checkout, drive through or
delivery options. Perhaps governments can publicize “safe protocols.” But more will likely
be needed.
Grocery stores are innovating here. In many, someone meets you in a mask and swipes
down your shopping cart, sending a signal that safety is their priority. The aisles aren’t
crowded. The cashiers have sneeze guards. The �oors are taped to demonstrate
appropriate social distancing in line. Seniors have a special time window to shop.
Other service businesses will need to redesign their models to signal that their experience
is safe as well. Could restaurants o�er explicit deep cleaning protocols for their tables, less
server contact or less dense seating to allay health concerns when eating out? Should
airlines �y with middle seats empty and boarding/deplaning protocols that preserve social
distance? Should personal services pivot to an at-home delivery model? Is there a screening
protocol for anyone who enters a hotel or a restaurant or a bar? Many of these changes
could increase costs and prices, but they could also reassure the public enough to bring
business back to life.
With rates at zero and �scal support at historic scale, there is signi�cant �nancial stimulus
to help bring the economy back. But that will only meet its full potential when customers
are ready to spend. Businesses and governments will need to innovate to make them
comfortable doing so.
Household and Consumer Finance Economic Growth
Receive an email noti�cation when News is posted online:
By submitting this form you agree to the
Email Address
Subscribe
(804) 697-8956
(804) 332-0207 (mobile)
© 1997-2024 Federal Reserve Bank of Richmond
Cite this document
APA
Tom Barkin (2020, April 7). Regional President Speech. Speeches, Federal Reserve. https://whenthefedspeaks.com/doc/regional_speeche_20200408_tom_barkin
BibTeX
@misc{wtfs_regional_speeche_20200408_tom_barkin,
author = {Tom Barkin},
title = {Regional President Speech},
year = {2020},
month = {Apr},
howpublished = {Speeches, Federal Reserve},
url = {https://whenthefedspeaks.com/doc/regional_speeche_20200408_tom_barkin},
note = {Retrieved via When the Fed Speaks corpus}
}